Supportive Services

UMOM’s expansive continuum of services empowers us to tailor programs and services to meet the specific needs of each family or individual. Together, we can meet our ultimate goal of permanent, affordable housing.


Once a single woman, youth or family arrives at a UMOM shelter, they work with a housing specialist to address their specific barriers to permanent, stable housing.

Low barriers to housing:

  • Eviction
  • One parent out of work
  • Poor credit history
  • Low but sustainable income

High barriers to housing:

  • Criminal convictions
  • Multiple evictions
  • No income
  • No marketable skills
  • Mental illness
  • Substance Abuse

Once the assessment is complete, case workers match clients to services that will help them address and overcome barriers. UMOM provides an enormous number of services and programs for families, youth and young adults, single women and military veterans and their families.

Here is a sample of what is available for each:

Adults in Families

Educational services. Referrals to GED tutoring and testing, and support in college enrollment.

Workforce Services. Sustainable income is a primary strategy to end or prevent family homelessness. UMOM’s team of career specialists provides a pathway to a regular paycheck by using a menu of employment and workforce services tailored to each family’s unique needs. We link families to outside programs and support agencies to that can help people get the training they need to find and keep a job.

Health and Wellness. UMOM’s Health and Wellness Program assists clients in navigating and connecting to onsite and community medical clinics and provide access to training for things like weight management and smoking cessation.

Children in Families

Children Services. Our Children Services Team will meet with every family upon entry into shelter to identify needs, support the case managers in building and working a plan around those needs, and designing a successful exit strategy. The team will focus on school enrollment and attendance; DES childcare subsidy and enrollment; help families connect to childcare; and ensure families have connections to schools and childcare near their new housing.

Wellness Center. In partnership with Phoenix Children’s Hospital, kids receive immunizations, medical care, vision and hearing screenings and more. Health care services for adults are also available through partnerships with Health Care for the Homeless and Circle the City.

Boys and Girls Club.  UMOM’s family shelter has the only on-site Boys and Girls Club in Arizona.

Youth and Young Adults

For 40 years, the Tumbleweed Youth Development Center provided emergency help and shelter for homeless teens and young adults. In 2017, UMOM absorbed these programs and now offers them as emergency youth shelters and a youth resource center. The mission is the same: to help young people move from the street to self-sufficient adulthood. UMOM offers:

Youth Outreach Engagement Team. UMOM’s Youth Outreach provides food, water, clothing, and access to educational and employment resources. To learn more or to get help, call 480-868-7527.

Job training and placement. UMOM’s Workforce Development Team provides a menu of employment and workforce services tailored to the unique needs of youth and designed to connect individuals with employment, education and training, along with job placement support.

Safe Place. Safe Place is a national outreach program for young people under 18 who need immediate help and safety. As the lead agency for Maricopa County, UMOM partners with local businesses – like QT convenience stores and the Valley Metro bus services – designating them as Safe Place locations. Youth in trouble can head straight to a Safe Place location or reach out via a 24-hour help-line, 602-841-5799.

Youth may also take part in the TXT 4 HELP program by texting the word SAFE and your current location to 44357 for immediate help.

Single Women Without Children

The Diane & Bruce Halle Women’s Center is the first Arizona shelter designed specifically for single women. Services at the Halle Women’s Center include:

Housing. From the first moment a woman comes into contact with us at the Halle Women’s Center, she receives robust, housing-focused case management. Every woman receives assistance to develop a housing plan and housing search.

Support. Women at the Halle Women’s Center are connected to community services that offer employment assistance, health care, social support and other services.

Military Veterans and families

Emergency Shelter is available to vets with dependent children along with supportive services such as, workforce development, health and wellness programs and housing programs.

Permanent Supportive Housing for Veterans. Through this program, disabled Vets and their families live within walking distance of the VA hospital. On-site case managers help with supportive service referrals.